Usually Inky discovers FastMail with no problems. If you find that Inky is not discovering your new FastMail account ("spinning"), here are some things to try:

If you have 2 factor authentication turned on- you will need to go to the security settings and create an "App specific password" to allow Inky to access your FastMail account.  Here is how to do that:

  1. From the upper left menu bar click your Username --> Settings
  2. From the left pane under "General;" click "Password & Security" and you will need to re-enter your password to edit this page
  3. In the App Password section click "New App Password"
  4. It will pop a window with a number of options- Inky will not appear here but that is ok, you just need to label it- scroll down and select "Custom" then name it Inky
  5. There is another pulldown menu that asks you what type of password this is for- please make sure you have selected "Mail, Contacts, & Calendar" then click "Generate Password" then click "Done"
  6. This will pop another window with a large password.  Copy that password and go back to your Inky session where you are attempting to add FastMail.  Paste the app specific password in the password section, and Inky should now discover your FastMail account.

If this is a new FastMail account: FastMail has a security feature in place to prevent spamming via SMTP. Having Inky try to discover FastMail may trigger an email from them requesting mobile phone verification for the trial to make sure you are a person.

  1. Close Inky.
  2. Login to your FastMail account and look for a "service notification" mailer from them.
  3. Click on the link to verify your account via a mobile device (example mail below).
  4. Enter the verification code sent to your phone.
  5. Open Inky again and add FastMail.