How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Inky Knowledge Base
Are my email passwords stored on Inky’s servers?
Will using Inky mess up my mail?
Do I need to create a new email address?
Can your employees read my mail?
If I send mail using Inky, will it still look like it’s coming from me?
See all 11 articles
How do I take advantage of Free Inky (Inky Basic)?
How do I buy Inky?
What is the Inky Store?
What does an Inky subscription cover?
Why does the Inky Store give me the option to buy more licenses, and what's the deal with the roster?
See all 8 articles
Does Inky use encryption? Does it validate server certificates?
Does Inky invade my privacy?
How does Inky store my passwords and other sensitive information securely?
Getting Started With Inky
Introduction to Inky
Register Your New Inky Windows/Mac Account
Register Your New Android Account
Register Your New Inky iOS Account
Using Inky's Home List
Seeing Your Email Messages Through Inky
See all 19 articles
How To Videos
Adding An Email Account To Inky (Desktop)
Adding An Email Account To Inky (Android)
Adding An Email Account To Inky (iOS)
Tagging An Email (Desktop)
Tagging An Email (Android)
See all 23 articles
Connecting Inky To Your Email Service
Add Exchange On Windows/Mac
Add Exchange On Android
Add Exchange On iOS
See all 12 articles
Forgot Username (iOS)
Forgot Username (Android)
Forgot Username (Desktop - Mac/Windows)
Forgot Password (iOS)
Forgot Password (Android)
See all 6 articles
"A problem occurred. A connection could not be established to the server."
Inky hangs on the "Initializing..." screen.
I cannot edit my signature to include hyperlinks and an image/logo.
Repeated or duplicate mails sent while using Inky.
I can't see my saved draft message.
See all 9 articles
The Inky Store
Buying An Inky Subscription.
Cancelling An Inky Subscription.
Managing Your Roster (Business offering only)
Setting Up Your Inky Account
How to Add an Account Manually.
Changing Your Default Signature
How to Create a New Mailbox (Method 1).
How to Create a New Mailbox (Method 2).
How to Permanently delete an Existing Mailbox.
How to Customize an Existing Mailbox.
How to Reorder Accounts.
See all 15 articles
Tips and Tricks
Editing an Email Account Signature.
Editing an Alias Signature.
Updating the Password for a Current Email Account.
See all 22 articles
Install Inky Certificate To Apple Mail.
Inky's Digital Signature.
Install Inky Certificate in Outlook Desktop Client.